1. Who operates this website
This website is operated by AURELUCK INTERNATIONAL FZE, registered at Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates. For questions about this policy or your information, email [email protected].
2. Visiting the website
This is an informational website hosted on Cloudflare’s infrastructure. When you request a page, Cloudflare receives technical request information, which may include your IP address, the requested URL, browser information, and the time of the request, to deliver and secure the website. Cloudflare may process technical logs under its own service settings and privacy policy. We do not specify a fixed retention period for Cloudflare’s technical logs.
We have not added visitor analytics, advertising trackers, contact forms, account registration, embedded maps, or third-party font services to this website. The website does not use application cookies or browser storage to remember you. The hosting provider may use security mechanisms as described in its own policy.
Information about Cloudflare’s processing is available in the Cloudflare privacy policy.
3. Email correspondence
When you email us, we receive the information you choose to send, such as your name, email address, message, and attachments. We use that information to respond to the enquiry and manage related correspondence. Please send only information relevant to your enquiry.
The published contact mailbox is currently hosted by Google Gmail. Your email provider and our email provider also process messages through their respective services. Email links on this website open your email application; the website itself does not submit or store your message.
We keep correspondence for as long as it is needed for the enquiry, related business records, or applicable obligations. We have not set a single fixed retention period for every type of correspondence.
4. Service providers and locations
Our hosting and email providers may process information in countries other than your own or the United Arab Emirates. Their processing is governed by the applicable service arrangements and their published policies. We do not claim that all information stays within the UAE.
Where Gmail is used, see the Google privacy policy.
5. Your requests
You may contact us to ask about personal information you have provided, or to request access, correction, or deletion. We will consider your request in light of the information we hold and applicable requirements. We may need further information to identify the relevant correspondence or verify the request.
6. External links and updates
External websites are operated by their respective providers and have their own privacy practices. We may update this policy if this website or its services change. The date above identifies the latest revision.